Accountants & Business Advisors in Norwich – TC Farnell Clarke

Meet members of the team

1. 

   Emily Deakin

   Client Services Director

   Norwich – TC Farnell Clarke

   Emily has a passion for meeting and helping new people. Having previously worked at both Top 20 and much smaller firms, it became clear to her that she achieved the most satisfaction and enjoyment from helping business owners and their teams achieve their goals.

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   Her key responsibility as Client Services Director at TC Farnell Clarke is to ensure our clients are receiving an excellent experience by delivering our services using best working practices, technology, and processes.

2. 

   Frances Kay

   Partner

   Norwich – TC Farnell Clarke

   Frances has been a key part of TC Farnell Clarke since 2013, becoming a Principal Director and shareholder in 2015. An ACCA-qualified professional, Frances specialises in finance system transformation, leading projects that modernise and optimise financial processes for both clients and internal operations.

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   She’s passionate about harnessing cutting-edge technology to streamline workflows, enhance efficiency, and develop scalable, repeatable solutions.

   Alongside her transformation work, Frances plays a vital role in business development, driving growth and strengthening relationships. She’s also committed to continuous improvement, refining client experience, delivery processes, and team development to ensure TC Farnell Clarke remains at the forefront of innovation in financial services.

3. 

   James Kay

   Partner

   Norwich – TC Farnell Clarke

   James joined TC Farnell Clarke in 2016. With experience in both financial and operational roles at a senior level, James has overseen the development of the people, structure, and processes to manage the growth of the business.

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   James is now responsible for the overall strategy of TC Farnell Clarke, ensuring the business maintains it’s reputation for excellent levels of client service, whilst being a great place to work.

4. 

   Suzanne Hollander

   Tax Director

   Norwich – TC Farnell Clarke

   Suzanne joined TC Farnell Clarke in 2019, having previously managed tax teams at other regional accountancy firms. Her background’s primarily in private client tax work, including trusts and estates.

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   Suzanne’s a Chartered Tax Advisor and has driven the growth of TC Farnell Clarke’s private client service offering, as well as leading tax planning and advisory projects.

   With over 20 years’ experience, Suzanne’s committed to providing clients with collaborative ideas and tax-efficient solutions to enable them to meet their objectives.

5. 

   Tim Buttifant

   Accounting and Advisory Director

   Norwich – TC Farnell Clarke

   Tim’s worked in the accounting industry for over 10 years. Qualifying as a Chartered Accountant in 2018 and joining TC Farnell Clarke in 2022, Tim now serves as Accounts and Advisory Director for the Norwich office.

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   With a strong foundation in technical accounting, audit, accounts advisory, and tax services, Tim brings valuable insights into owner-managed businesses and charities. His expertise extends beyond numbers, providing strategic guidance and practical solutions that drive meaningful growth for both clients and colleagues.

6. 

   Will Farnell

   Partner - Head of TC Live Accounting

   Norwich – TC Farnell Clarke

   Will founded Farnell Clarke in 2007  before partnering with TC Group in March 2025 to become TC Farnell Clarke. Having previously worked within a Big Four firm, Will wanted to be a different kind of accounting firm. He saw an opportunity to utilise technology to drive efficiency and change the way accounting services could be delivered to clients.

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   This led to Farnell Clarke being one of the first 100%-cloud practices in the world.

   Will now uses the experiences acquired as a tech-driven firm to support other firms moving to a digital-based strategy. He’s regarded as one of the UK’s foremost thought leaders and speakers on accounting tech and the changing landscape and environment currently driving the accounting profession.

   Will is author of ‘The Digital Firm’, and ‘The Human Firm’ blueprints for digital transformation and enhanced client experience within an accounting firm and is a regular engaging speaker and advocate for some of the leading UK and global accounting tech brands.